Terms and conditions

YOUR BOOKING

Advance booking is recommended for any treatment lasting longer than 1 hour to ensure that you receive your preferred choice of time and service. Customers are kindly requested to provide 24 hours notice or a cancellation fee will be charged or when paying by vouchers they will be held void. At peak times of year deposits may be required.

ATTENDING THE SALON 

We regret to inform you that for security reasons we cannot leave reception unattended at any time. 

We are unable to top up car tickets for street parking. 

We are unable to supervise children during treatments. Children under the age of 14 must be accompanied at all times. If you were unaware of this we are happy to re-schedule your appointment to a different time. 

YOUR AGE

Customers under the age of 16 must be accompanied by an adult. 

Regrettably we are unable to offer persons under the age of 14 treatments within our salon.

TREATMENT PRICES

All treatments, prices and information are current at the time of printing and are subject to change without notice.

SPECIAL CARE

If you have any medical conditions, are pregnant or breast feeding or have allergies, injuries, skin complaints or infections, please discuss this when booking your appointment.

ALLERGIES

Whilst we will do our best to research any allergy/concern that you may have, we cannot confirm that a suitable alternative will be available. There may be nut traces in all our products following supplier guidelines.

STUDENT DISCOUNT

We would like to offer our clients a 10% student discount on Tuesdays and Wednesdays. Valid student identification will be required.


VOUCHERS

Your voucher is valid until the date printed and is redeemable on all services and retail products in the salon. Please note vouchers must be spent in a single transaction and any outstanding value will not be refunded.